Refund Policy

Eligible Items

Refunds may apply to digital services, subscription plans, and approved service packages purchased directly through solvexor.quest. Eligibility depends on compliance with the timeframe and conditions stated below.

Timeframe

Refund requests must be submitted within 14 calendar days from the date of purchase. Requests received after this period may not be eligible unless required by applicable consumer protection laws.

Procedure

To request a refund, contact our support team with your order number, purchase date, and a clear explanation of your request. Our team will review and respond within 3–5 business days.

Conditions for Approval

Refunds are granted at the discretion of SOLVEXOR under the following conditions:

• The service has not been fully delivered or completed.
• The request is submitted within the 14-day eligibility window.
• There is verifiable evidence of technical issues or billing errors.
• The customer has complied with our Terms and Conditions.

Non-Refundable Items

The following are generally non-refundable:

• Services that have been fully delivered or completed.
• Customized or personalized service packages once initiated.
• Subscription periods already used or partially consumed.
• Fees related to third-party processing or transaction charges.

Contact Information

If you have any questions about this Refund Policy or wish to initiate a refund request, please contact SOLVEXOR:

Email: [email protected]

Address: SOLVEXOR, 1284 Meridian Business Avenue, Suite 540, Wilmington, DE 19801, USA